Windows needs a stable connection to download update files. First, open a few websites and confirm that your internet connection works normally.
If possible, restart your router or connect your computer to another network. Avoid using an unstable connection while Windows downloads or installs updates.
For connection-related Windows Update problems, see our guide to Windows Update Error Code 0x8024402C for additional troubleshooting.
If Windows Update still reports damaged or missing update files, see our guide to Windows Update Error Code 80073712 for another related update-file problem.
Windows includes a built-in troubleshooter for common update problems. The steps are slightly different on Windows 10 and Windows 11.
After the troubleshooter finishes, restart your computer. Then, check Windows Update again.
Damaged Windows system files can interfere with the update process. System File Checker can scan Windows and repair protected system files.
sfc /scannow
If SFC cannot repair some files, continue with the DISM scan below.
The Deployment Image Servicing and Management tool can repair problems with the Windows image. This step may help when system corruption prevents Windows Update from working correctly.
Open Command Prompt as administrator and run these commands separately:
DISM.exe /Online /Cleanup-Image /CheckHealth
Next, run:
DISM.exe /Online /Cleanup-Image /ScanHealth
Finally, enter:
DISM.exe /Online /Cleanup-Image /RestoreHealth
Allow each command to finish before starting the next one. Afterward, restart your computer and try Windows Update again.
For another Windows Update problem related to damaged system files, see our guide to Windows Update Error Code 0x800F0900.
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