Windows Update Error Code 80073712 can appear when Windows is unable to install an update successfully. The error is often associated with missing or corrupted system files, incomplete update components, or software interference.
This guide explains the common causes of Error Code 80073712 and provides step-by-step solutions to help you install Windows updates successfully.
Possible Causes of Error Code 80073712
Before diving into the solutions, it’s worth understanding what typically causes this error:
Corrupted system files — if crucial system files are damaged or corrupted, it can interfere with the Windows Update process and cause this error.
Incomplete updates — interrupted or incomplete update installations can leave behind inconsistent system files, leading to update failures.
Third-party software interference — certain third-party antivirus or security software can conflict with Windows Update, causing errors like this one.
Here’s how to fix Error Code 80073712:
Run the Windows Update Troubleshooter
Windows includes a built-in troubleshooter designed to detect and fix common update-related issues. Go to Settings → Update & Security → Troubleshoot → Windows Update Troubleshooter, and follow the on-screen instructions to run it and apply any recommended fixes.
Reset Windows Update components
Resetting the update components to their default state can often resolve this error. Open Command Prompt as administrator and run each command below one at a time:
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver
After running these commands, restart your computer and try installing the update again.
Run a System File Checker (SFC) scan
If corrupted system files are causing the problem, the System File Checker tool can scan for and repair them. Open Command Prompt as administrator and run sfc /scannow. Let the scan complete, then restart your computer.
Disable third-party antivirus software
Temporarily disable any third-party antivirus or security software installed on your system, since it may be interfering with the update process. Attempt the update again once it’s disabled.
Manually install the update
If Windows Update continues to fail, download and install the update manually from the Microsoft Update Catalog website. Search for the specific KB number associated with the failed installation and follow the instructions to download and install it directly.
Still Not Resolved?
Following these troubleshooting steps should resolve Error Code 80073712 and let you install Windows updates successfully. If the issue persists, consider seeking further assistance from Microsoft support or a professional technician. Our experts are here to assist you — Chat with a specialist — for more technical support.
We are an independent technical support provider and are not affiliated with, endorsed by, or sponsored by Microsoft.
FAQ
What causes Windows Update Error Code 80073712?
It’s typically caused by corrupted system files, an incomplete previous update, or interference from third-party antivirus software.
Will resetting Windows Update components delete my files?
No. The commands only rename the update cache folders — your personal files, documents, and installed applications are not affected.
Can antivirus software cause this update error?
Yes. Some third-party antivirus programs can conflict with Windows Update — temporarily disabling it during installation can confirm whether it’s the cause.
How do I manually install an update if it keeps failing?
Find the specific KB number for the failed update, search for it on the Microsoft Update Catalog website, and download and install it directly from there.
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