Windows Printer Error 0x0000011b generally appears when trying to print to a network-shared printer, or when installing one and seeing the message “The operation failed with error 0x0000011b.” Printer problems can also follow a feature update, as explained in Windows 11 22H2 not working on a few systems due to printer issues.
This guide explains the causes and the steps to fix it. For general update problems, see how to troubleshoot Windows updates.
This error is most often triggered by a recent Windows update changing how print spooler communication works over the network, such as the Windows 10 and Windows 11 March 2025 security update. Work through these methods in order.
Here’s how to fix it:
Go to Control Panel → Uninstall a program → View installed updates, select the most recent update, and click Uninstall. This is often the fastest way to confirm and fix the issue if it started right after a Windows update. If updates keep failing, read Windows 10 updates fail to install or Windows 11 KB5051989 update issues.
Go to Settings → Bluetooth & devices → Printers & scanners → Add device. Select the option indicating the printer you want isn’t in the list, then choose “Add a printer using a TCP/IP address or hostname” and enter the printer’s IP address directly.
Back up your registry before making changes. Open Registry Editor and navigate to HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print. Right-click the Print key, select New → DWORD (32-bit) Value, and name it RpcAuthnLevelPrivacyEnabled. Double-click the new key and set its value to 0. Restart your computer and check whether it connects to your printer.
If you’re still not able to resolve this error code, we suggest taking our experts’ guidance. You can also browse more fixes on our Windows updates page. Our experts are here to assist you — Chat with a specialist — for more technical support.
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It’s usually caused by a recent Windows update changing how the print spooler communicates over the network with shared or network printers.
Microsoft has previously changed print spooler security requirements through updates — reverting a recent update often restores compatibility with network printers that don’t yet support the new requirement. A similar update problem is explained in Windows update KB5040442 error.
Yes, if you follow the exact key path and value — but back up your registry first as a precaution before making any changes.
It connects directly to the printer’s network address instead of relying on the standard network discovery process, which can bypass the specific communication issue causing this error.